Identificando o erro que apresenta no Avast
Primeiramente, o erro apresentado é o que segue abaixo:
“Fazer logon no servidor de entrada de emails (POP3): Conexão com o servidor interrompida. Se o problema continuar, contate o administrador do servidor ou o provedor de serviços de Internet. O servidor respondeu: -ERR Cannot connect to POP server 200.234.210.14 (200.234.210.14:995), connect error 10060”
E como identificar o erro?
Pelo IP que aparece e a porta que ele esta se autenticando: “(200.234.210.14:995)”. Com isso podemos constatar que o Avast faz esse bloqueio quando encontra uma conexão descriptografada.
Como desabilitar o SSL e TLS do AVAST
Ao abrir o avast clique na opção ao lado esquerdo “Módulos Residentes”.
Ao abrir a raiz do módulo, abaixo encontrará “Módulo de email” e após clicar nele temos que clicar na opção “Configurações Avançadas”.
Após clicar em configurações, abrirá a ultima janela onde deve clicar na quarta opção “Contas SSL” onde as portas devem ser alteradas para POP3 110 sem SSL ou TLS e SMTP 587 sem SSL ou TLS
Caso o cliente solicite uma configuração criptografada basta alterar no Gerenciador de E-mail os servidores de Entrada e Saída para >>> mail-ssl.Videobes.com.br <<< por se tratar de um ambiente compartilhado o endereço é esse para todos os clientes.
Saiba como realizar os ajustes na nova versão Avast 8.0.1483
Abra o painel do Avast, clique na opção ao lado esquerdo na parte superior, em: Segurança;
Agora, clique em Módulo de Email;
Depois clique no botão Configurações, do lado direito;
Na janela que abriu, clique na opção Escaneamento SSL;
Localize as linhas com nome de host: Videobes.com.br. Altere as portas:
- De POP3 995 com SSL, para pop3 110 com nehuma no campo encriptação;
- E de SMTP 25 com TLS, para SMTP 587 com nehuma no campo encriptação.
Verifique, pois, depois de mudar o campo de encriptação do smtp. A porta costuma voltar para o número 25, caso ocorra, mude para 587 novamente;
Pronto! Depois clique em OK, e faça o teste de envio.
Veja também
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